Terms of Service

1. Agreement to these terms

These Terms of Service ("Terms") are the agreement between you and Lusudong ("we", "us") for your use of Promo Studio, the browser-based tool for building promo videos and app screen sets (the "Service"). By creating an account or using the Service you accept these Terms. If you do not accept them, please do not use the Service.

If you use the Service for an organisation, you confirm that you are authorised to accept these Terms on its behalf, and "you" then means that organisation.

2. Eligibility and accounts

• You need an account to export. Everything else in the Service can be used without signing in.
• Accounts are individual to you. Share your sign-in only with people you trust, and tell us at once if you think someone else has used your account.
• You must be at least 18 years old, or the age at which your country lets you enter into a binding contract.
• You may not create an account for someone else, and you may not buy, sell or trade accounts.

You sign in with Google. We only need the identity information Google chooses to share with us, as described in the Privacy Policy.

3. What the Service does

The Service lets you choose a template, import your own images and video, write captions, arrange segments, add music, preview the result and export a video (MP4 or WebM) or a set of app screens as a zip file.

Rendering and exporting happen in your browser. The Service is a tool: it is not a hosting service for your work, and it is not a social network.

The Service does not use generative AI. Every frame it produces is drawn in your browser from a template and the files you supply — no picture of a person is synthesised or enhanced by a model, and no model is called while you work. We do not use any Google API to generate, edit or analyse images, video or audio; Google Sign-In is the only Google service in use, and it is described in the Privacy Policy.

We may add, change or remove features. Where a change removes something you rely on in a paid plan, we will tell you and, where the change is material, refund the unused part of the period you have paid for.

4. Your content

You keep all rights in the images, video, text, music, fonts, layouts and everything else you put into the Service ("Your Content"). Nothing in these Terms transfers ownership of Your Content to us.

You give us only the narrow licence we need to run the Service: to host, copy, transmit, display, render and export Your Content, and to do the same for the people you share an account or project with. That licence lasts as long as Your Content is in the Service, and it ends when you delete it or close your account.

You promise that you have the right to use everything you put into the Service, and that using it here does not infringe anybody else's rights, break the law, or expose us to a claim. If you use material you do not own — for example a font, a piece of music or a photograph — it is your responsibility to have permission or a licence for it.

Please do not use the Service for anything unlawful, for material that is hateful, sexually exploitative or abusive, or for material you have no right to use. We may remove content or suspend an account that breaches this.

Non-consensual intimate imagery is forbidden here. You may not create, edit, share or distribute sexual or intimate imagery of a real person without that person's consent, and you may not use the Service to work around the consent of a person whose likeness appears in your material. Such use gets the account closed and the material removed.

5. Your projects live on your device

Your projects are saved in your browser's storage on the device you used. They are not copied to our servers.

That has two consequences you need to know. First, you are responsible for keeping your own copies of anything important — clearing site data, uninstalling the browser or switching device can leave a project behind. Second, we cannot recover a project for you, and we do not keep backups of one.

6. Plans, payment and cancellation

Some parts of the Service are free. Others are available on a paid subscription, and the export limits that apply to your account are set by the plan shown in the Service.

If you subscribe:

• your subscription renews automatically at the end of each period until you cancel;
• we take payment through our payment provider, and your plan is recorded against your account;
• you can cancel at any time, and the Service stays paid until the end of the period you have already paid for;
• we do not charge for the period after you cancel.

Fees are exclusive of taxes unless we say otherwise, and any tax is added at checkout. If a subscription renews at a new price, we will tell you before the renewal takes effect, and you can cancel before that date.

Unless the law where you live says otherwise, subscriptions are for a fixed period and are not refundable once the period has begun, except where the Service was materially broken or we are at fault. If you have bought something and something has gone wrong, contact us — we would rather fix it than argue about it.

7. Acceptable use

You agree not to:

1. break the law, or the rights of anyone else, in using the Service;
2. upload or distribute material that is unlawful, infringing, deceptive, or that you do not have the right to use;
3. attempt to gain access to another person's account, or to any part of the Service that is not meant to be public;
4. attack, overload or probe the Service, or try to bypass the limits on exports that your plan carries;
5. reverse engineer, decompile or extract the Service's source, except where the law expressly allows it;
6. use automated systems to access the Service in a way a person could not;
7. resell or provide access to the Service to somebody else without our written permission;
8. use the Service to build or distribute malware.

We may suspend or close an account that breaks these rules. Where the breach is serious or repeated, we will close the account without a refund.

8. Third-party services

The Service links to or relies on third parties, including Google for sign-in, Supabase for the identity and the subscription record, Cloudflare for the hosting, the payment provider, and the font and audio material supplied with the templates. Their services are governed by their own terms, and we are not responsible for them.

The Service is a static application: it may be hosted by any provider, and hosting may change without notice to you. What the Service does not do is share your work with any of them — your projects stay in your own browser.

9. Our intellectual property

The Service, including its software, templates, layouts, built-in device frames, sample copy, and the design and look of the interface, belongs to us or to our licensors. We grant you a limited, revocable, non-exclusive, non-transferable licence to use the Service for your own purposes in line with these Terms.

Nothing in these Terms lets you resell, sublicense or redistribute the Service or its templates as a product of your own.

10. Feedback

If you send us a suggestion, an idea or a report, you let us use it without restriction or payment, and you confirm you have the right to share it. We are not obliged to use it, but we will not claim ownership of anything else you send us.

11. Disclaimers

The Service is provided "as is" and "as available". To the extent the law allows, we make no warranties about it: we do not promise that it will be uninterrupted, error-free, or fit for a particular purpose, and we do not promise that an export will be suitable for every platform's requirements.

You are responsible for checking that anything you export or publish is accurate, that you have the right to publish it, and that it complies with the rules of the platform you publish it on.

12. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect or consequential loss, loss of profit, loss of business, loss of data, or damage to goodwill arising out of your use of the Service — and this includes loss of projects, exports or work you had not backed up.

Where liability cannot be excluded, our total liability to you for everything relating to the Service in any twelve-month period is limited to the greater of the amount you paid us in that period and twenty US dollars.

Nothing in these Terms limits liability that cannot lawfully be limited, including liability for fraud, for death or personal injury caused by negligence, or for anything else the law reserves to us.

13. Indemnity

You agree to indemnify us against claims, losses and reasonable costs arising from Your Content, from your use of the Service in breach of these Terms, or from a claim that the Service as you used it infringed somebody else's rights. This obligation does not apply to the extent the claim comes from the Service itself as we make it available.

14. Ending the agreement

You can stop using the Service and close your account at any time. We may close or suspend an account if you break these Terms, if we suspect a breach of the law, or if we need to protect the Service or other users.

When an account ends, we delete the account record and the subscription record within a reasonable period. Your projects are not ours to delete — they stay in the browser's storage until you clear them.

Clauses that by their nature should survive the ending of the agreement do survive it: in particular payment obligations that had already arisen, the disclaimers, the limitation of liability, and the indemnity.

15. Changes to these terms

We may revise these Terms. The date at the top of this page shows when the current version takes effect. Continuing to use the Service after that means you accept the revised terms. If a change materially reduces your rights, we will tell you before it takes effect, and you may cancel a paid plan and receive a refund of the unused period.

16. Governing law and disputes

These Terms are governed by the laws that apply where we are established, without regard to any rule that would send the dispute elsewhere. If you live in the EEA or the UK, you keep the protection of any mandatory consumer law of your country of residence.

Before going to court, please write to us — most disputes are settled by a person in a day. Where a dispute cannot be settled that way, it is settled by the courts of the place where we are established, unless the law of your country of residence gives you that right.

17. Notices and contact

Notices about your account and about these Terms are sent by email to the address on your account. For anything else, write to nhsoft.lsd@gmail.com.